Exchange & Return Policy
At Wearable Outfit, we are committed to delivering premium quality apparel. If your order doesn't meet our quality standards or your expectations, we offer a structured exchange process.
Can I Exchange My Items?
We offer an exchange window of 60 Days from the date of delivery. You can request an exchange if:
- The item received is damaged, defective, or faulty.
- The product does not match the specifications or is different from what you ordered.
Important: You must notify our support team within 1–2 days of delivery to initiate the process.
How to Start the Process
Please reach out to our customer support team:
- 📧 Email: wearableoutfitstore@gmail.com
- 📞 WhatsApp: 0329-3092393
Exchange Procedure
- Submit Evidence: Provide photo/video proof within 4 days of receiving the product.
- Review: Each request is reviewed case-by-case for fair resolution.
- Return Shipment: Send item back via your preferred courier.
- Replacement: Replacement is dispatched after inspection.
When Exchange is Not Possible
- Request made after given timeframes.
- Product used, washed, or damaged by customer.
- Altered or tampered items.
- Missing tags, packaging, or accessories.
- Sale or discounted items (final sale).
Shipping Policy for Exchanges
Return shipping cost is paid by the customer. However, if the issue is from our side (defect/wrong item), we cover replacement shipping.