Refund Policy

At Wearable Outfit, we take pride in the quality of our apparel. We want to ensure that every customer is satisfied with their purchase. Please read our refund guidelines carefully:

1. 60-Day Satisfaction Period

We offer a 60-day window for customers to reach out regarding any issues with their order. If your product is defective, damaged, or significantly different from what you ordered, you are eligible for a resolution within this timeframe.

2. Refund Eligibility

Refunds are primarily processed in the form of Product Exchanges.

A refund or replacement will be initiated if:

• The product has a manufacturing defect.
• The product was damaged during transit.
• The wrong size or item was shipped by our team.

Note: To be eligible, the item must be unworn, unwashed, and in the same condition that you received it, with all original tags attached.

3. Non-Refundable Situations

We cannot offer a refund or exchange in the following cases:

• Change of mind after the order has been dispatched.
• Items damaged due to customer handling or washing.
• Sale or clearance items (these are final sale).
• Requests made after 60 days of delivery.

4. How to Request a Refund

To start the process, please follow these steps:

• Contact us via email at wearableoutfitstore@gmail.com or WhatsApp at 0329-3092393.
• Provide your Order Number and clear photos/videos of the issue.
• Once approved, send the item back to our warehouse via a courier of your choice.

5. Refund Processing Time

Once your return is received and inspected, we will notify you of the approval or rejection of your claim.

• If approved, your replacement/exchange will be dispatched within 2-3 business days.
• In specific cases where a monetary refund is approved, it will be processed to your original payment method or via bank transfer within 7-10 working days.