Return Policy
At Wearable Outfit, we want customers to shop with confidence. If you are not satisfied with your order or if you receive a damaged, defective, incorrect, or faulty item, you may request a return according to the conditions below.
30-Day Return Window
Customers can request a return within 30 days of receiving the order.
To be eligible for a return, the item must be:
- Unused, unworn, and unwashed
- In its original condition
- With tags attached, if applicable
- In the original packaging, where possible
- Returned with order details or proof of purchase
Return Reasons
You may request a return if:
- The item received is damaged, defective, or faulty
- The wrong item or wrong size was shipped
- The product does not match the description or specifications listed on our website
- You received an item that does not meet your expectations, subject to the item being unused and in original condition
Non-Returnable Items
Returns may not be accepted if:
- The item has been used, worn, washed, damaged, or altered by the customer
- Tags or original packaging are missing
- The return request is made after 30 days of delivery
- The item was purchased as a final sale item, if clearly marked at the time of purchase
Return Shipping Cost
Customers are responsible for return shipping costs.
If the item is damaged, defective, incorrect, or shipped due to an error on our end, Wearable Outfit will cover the applicable return shipping or replacement shipping cost.
How to Request a Return
Please contact our customer support team within 30 days of delivery:
- Email: wearableoutfitstore@gmail.com
- WhatsApp: +92 329 3092393
Please include:
- Your order number
- Your full name
- The reason for return
- Clear photos or video if the item is damaged, defective, incorrect, or faulty
Once your request is reviewed and approved, our support team will share the return instructions and return warehouse address.
Inspection and Approval
After we receive the returned item, it will be inspected to confirm that it meets our return conditions.
If the return is approved, we will process your refund, exchange, or replacement according to your request and item availability.
Refund Processing Time
Approved refunds are processed within 7 to 10 working days after the returned item is received and inspected.
Refunds may be processed to the original payment method, bank transfer, or another suitable payment method depending on the original order payment method.
Exchanges
If you need a different size or replacement item, you may request an exchange within 30 days of delivery. Exchanges are subject to product and size availability.
Contact Us
For any return-related questions, please contact us:
- Email: wearableoutfitstore@gmail.com
- WhatsApp: +92 329 3092393
This policy applies to orders placed on Wearable Outfit.